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FAQ

  • What are your turnaround times?
    Interior signs take 2-4 weeks and exterior signs take 3-5 weeks depending on the time of year. Ornaments and smaller items will be ready in 10 business days or less. If you have a specific date in mind or have a request for an expedited turnaround time, please do not hesitate to ask.
  • How do I place an order for a custom sign?
    AMAZING! We love custom requests and can't wait to assist you in this process. Please take a look at the fonts, colours, and sizing considerations in the OPTIONS page as you consider your custom project. It is ok if you don't know what you want just yet and this section will help you narrow down some of the easier choices. Please reach out with the information you do know in the request form and we can start working on a mock up from there (if we're able to meet your request). Things to consider: Size and Shape Colours/Stains Theme/Detail desired Inspiration images (if any) Interior/Exterior
  • Do you ship?
    Canada wide shipping for smaller signs, ornaments, etc is based on size and weight. Inquire directly to determine cost. I'm currently working on expanding my shipping options for larger signs (over 24") to reduce the cost to consumer (you!) so please bare with me and reach out for your specific request. Pick-up (Tamworth) is always available (free) Ornament/small item shipping is $4.50 Delivery to Kingston (not East)/Napanee/Belleville areas typically happens once per week in the holiday season and is $15. I am also happy to meet along my route at no cost (when I'm already in those cities) if we can figure out a time that works for us both.
  • Can I put my sign outside?
    For a sign to withstand the elements, specific paints, materials and adhesives must be used. If you do not select "exterior grade finish" when ordering, we can not guarantee that your sign will last long outside.
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